I forgot my username / password. Can you send them to me?

No problem! Just click “Forgot password?” at the login screen. Enter either your registered email address or your username. We'll then send you a password reset link to your registered email address, usually within a few minutes ”……”

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What does a standard membership allow me to do on the site?

A free Standard Membership allows you to upload photos and create profile which will describe who you are as well as the kind of person / match that you're looking for. Other Standard Members and Gold Members will be able to view your profile. ”……”

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Login problem

our username and password are case-insensitive. Please make sure you input them correctly. If the problem still persists, you may have turned cookies off by accident. ”……”

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How much do gold memberships cost?

We offer three membership purchase options: (ALL PRICES ARE IN US DOLLARS) • 6 months (about $19.95 / month) Billed in 1 EASY Payment of $299.70$119.95 Save 60% ”……”

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How long will it take for my photo to ap...

Normal posting time for photos is 24 hours. Our staff must approve each photo to maintain the quality of matches available through BlackWhiteConnect.com. For express approval you may reach us by phone at ”……”

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How do I delete my profile?

A: To cancel, click on "Other Membership Services" under "My Settings" then click on "Hold profile" or "Delete account". Note: Standard members: Once profile is deleted from the website it will be instantly removed and cannot reactivate.”……”

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How do I pay for a membership?

To cancel your subscription / auto-billing, after logging in, click on "Other Membership Services" under "My Settings", then click on "Subscription status". To cancel / hold your profile, please go to "Other membership services" under "My Settings", then click on Hold Profile / Delete Profile.”……”

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How do I pay for a membership?

Please make sure you include the name of the website you have joined (BlackWhiteConnect.com), your username and email address. We will update your member status once your check or money order has been received. It may take 1-2 weeks from the day that you mail it. Try logging in periodically to see if your account has been updated. ”……”

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How blackwhiteconnect works?

When you first join our site, you become a free member. This allows you to create profile, add up to 26 photos, search for people by country / by state / by city, create a favorites list and send unlimited winks! You'll be alerted by email if somebody on the site adds you as a favorite, winks at you, or sends you a message.”……”

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How do I post a photo?

A: BlackWhiteConnect.com makes it easy for you to post a photo. To upload a photo directly from your computer, simply click "Profile" in the top navigation bar and then select "Add / Manage Photos", and follow the instructions.”……”

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